Use Merchant Guest Book for Smarter Marketing

Holds a unique profile of each guest’s popular dishes, visit history, upcoming reservations, and more. It also includes Guest Lists, a simple yet powerful way to make smarter marketing decisions by understanding your guests in a whole new way.

Guest Book-1

Insights served rare.

Guest Book creates a profile for nearly every guest, automatically, using all the systems in your restaurant, including point of sale, table management, payments, logbook and more.

Guest Book-2

Shaken, not stirred.

Guest Book remembers everything the guest orders, and automatically highlights popular items, so you’ll know if she prefers the Margarita or the Mai Tai. Santa Barbara Merchant Services can also talk with your table management system to pull in guest notes and guest codes.

Guest Book-3

A dozen locations. One guest.

Most table management and point of sale systems are isolated to each restaurant location, but Guest Book works at the brand level, so you can understand a guest’s visits to every location in one central place. When a VIP from Boston makes a reservation in Los Angeles, you’ll know.

Guest Book-4

Know your regulars.

Santa Barbara Merchant Services creates turn-key “Guest Lists” of your biggest spenders, your regulars, and your most recent guests so you know who is most important to your business.

Guest Book-5

Your guests: sliced, diced and minced.

Understand guests any way you want. Wine lovers. Campers. Big tippers who come in on Tuesdays. Santa Barbara Merchant Services makes it easy to create a quick guest list defined by pretty much any ingredient your imagination can cook up. Substitutions welcomed.

Guest Book-6

Have a little taste of your guests.

Wondering whether your brunch customers or your wine lovers do more for your bottom line? With Guest Book, it’s easy to compare key insights across any guest list you can imagine, so you can plan marketing and other important business decisions more easily.